Email:service@avadress.com
Free Shipping For Orders Over $60 Otherwise $7.99
Return Process
1. Submit a return request at Contact Us to Customer Service within 30 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service.
2. Once our Customer Service has approved your request, we will provide you with a return address. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.(we not offer return label,you need pay return shipping fee).
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 3-7 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
4. If you need return more than 3 items( include 3 ) we'll charge 10%-20% handling from your total amount of these returns
cm size for kid's height not the dress length, please read the size chart carefully to order the best size.
Tailoring Time: 4-5 Working Days
Delivery Time: 2-5 Working Days
*Please check the size chart carefully and measure prior to ordering, to ensure proper fit.
*Gently hand wash in cold water. Hang or lay flat to dry. DO NOT MACHINE WASH.
*If you need this dress to be more puffy, please prepare a crinoline for your girl.
We strive to offer you the best shopping experience. If you are not satisfied with your order, please contact us to initiate the return process within 30 days upon receiving your item(s).
Please note that we only accept products in their original condition- unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached. and we cannot process any products that are returned without our prior knowledge.
If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us or Mail Us
Return Process
1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service.
2. Once our Customer Service has approved your request, we will provide you with a return address. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.(we not offer return label,you need pay return shipping fee).
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 3-7 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
4. If you need return more than 3 items( include 3 ) we'll charge 10%-20% handling from your total amount of these returns
Free Shipping For Orders Over $60 Otherwise $15 (Australia, Canada, France, Germany, Italy, Mexico, New Zealand, Singapore, Spain, United Kingdom, United States ). .
Calculating when your order will arrive is easy! You can calculate delivery estimates by taking the tailoring time for your order and adding the delivery time. Let's say you order a flower girl dress. To calculate when to expect it, you would go to the dress's product detail page and find the "Tailoring Time" estimate. You would then add this estimate to the Delivery Time estimate to get the total time until your order arrives.
Tailoring Time (process time ): 3-5 Working Days,some products tailoring time: 7-10 working days ,Exactly time check product page description
Delivery Time (shipping time ): 3-5 Working Days
The dress fit perfectly! It is made from great quality material .I would definitely buy again.
Absolutely amazing this dress is! She will use this for her birthday party in a couple months.
I was so pleasantly surprised by this dress. I highly recommend this dress
Purchased for flower-girl dress. The dress was so beautiful and exquisitely made. Dress is completely lined for comfort. Lining was very soft. Loved this dress.
This is one of the most beautiful dresses I have ever seen.Other than that just beutiful
The dress came super fast and is so beautiful with such pretty detail. My daughter feels like a princess in it and loves it so much!
My 11 year old daughter got this as a gift from her grandpa. She absolutely loves it! It was perfect. We couldn't believe the quality of the dress for the price. Definitely worth it!
Dress is just stunning exactly as you see in pictures beautiful fits perfect my little girl is so happy very fast delivery will be buying from them again thank you Avadress
Lovely dress, my daughter looks so gorgeous in it. It arrived early , I will be buying more designs.
Beautiful dress! I love it so much! My daughter looked beautiful and the tulle looks like good quality. I want to get more!
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